Delivery Policy

1. Nature of Service

Buy Me a Latte operates as a digital platform for voluntary donations. We do not sell, manufacture, or deliver physical goods. All interactions are:

• 100% Digital and Online
• Instant and Electronic
• No physical shipment involved

2. What You Receive

When you make a donation, you receive:

Immediate Confirmations

• On-Screen Confirmation - Immediately after successful payment
• Email Receipt - Sent to your registered email address
• Transaction ID - For your records and reference

Recognition and Acknowledgment

• Your name appears on our Supporters List
• Your message (if provided) is displayed publicly
• You may be featured in our Top Donors leaderboard

3. Delivery Timeframe

All digital "deliveries" are instantaneous:

• Payment Confirmation: Immediate (within seconds)
• Email Receipt: Within 1-5 minutes
• Website Recognition: Updates within 1 minute

4. Email Delivery

What We Send

You will receive the following emails:

• Thank You Email - Confirming your donation with receipt
• Newsletter - If you subscribed (optional)
• Monthly Reminders - For monthly donors (optional)

Email Delivery Issues

If you don't receive emails:

• Check your Spam/Junk folder
• Verify the email address you provided
• Add our email to your safe senders list
• Contact us if you still don't receive confirmation

Email Delivery Time

• Normal: 1-5 minutes
• Delayed: Up to 15 minutes (during high traffic)
• Maximum: 1 hour (rare cases)

5. Failed Delivery (Emails)

If email delivery fails:

• Your donation is still successfully processed
• You can contact us for a manual receipt
• Check your email settings and spam filters
• We'll attempt redelivery if needed

6. Geographic Availability

Our service is available:

• Globally - Accessible from anywhere with internet
• 24/7 - No delivery hours or restrictions
• Instant - No shipping zones or delays

7. No Physical Deliveries

Please note:

• We do NOT ship physical items
• No courier or postal services are involved
• No tracking numbers for deliveries
• Donations are purely digital contributions

8. Monthly Donor Benefits

For monthly donors, we "deliver":

• Magic Links - Sent via email for easy repeat donations
• Monthly Reminders - Reminding you to continue support
• Priority Recognition - Featured support acknowledgment

9. Newsletter Delivery

If you subscribe to our newsletter:

• Frequency: As per our update schedule
• Delivery Method: Email only
• Unsubscribe: Available via link in every email

10. Technical Issues

If you experience delivery issues:

• Check your internet connection
• Verify your email address is correct
• Try refreshing the website
• Clear browser cache and cookies
• Contact support if issue persists

11. Contact for Delivery Issues

If you haven't received expected emails or confirmations:

• Email: admin@atdb.uno
• Subject: "Delivery Issue - [Transaction ID]"
• Include: Transaction ID, date, email used

12. Service Availability

Our platform is designed for 99.9% uptime:

• Hosted on reliable servers
• Regular maintenance windows announced in advance
• Backup systems in place